Yes. Your photo is the first impression you will make with potential clients and is an important part of receiving new clients. A professional looking photo has a huge impact on your ability to reach new clients and is important in making the initial connection. Accordingly, your photo must be :
Your Expert profile should be an accurate reflection of your expertise. Think of it as your cover letter, resume, and personal brand all in one. The goal of your profile is to entice clients to build a client relationship with you. Your profile sets you apart and should focus on your strengths, years of experience, expertise, and add a personal touch.
IMPORTANT Do not include phone numbers, email addresses, or anything of that nature.
The eClient system will connect client calls and chat sessions to you anytime you state that you are available. As soon as you log in, the system will indicate that you are available. If you do not wish to receive client calls or chat sessions, you need to set your status as "Unavailable" at the top of your screen (green button will become red when you are unavailable).
If you close your browser or close your computer, your status will be automatically set to "Unavailable". So if you wish to remain available, simply log in and minimize the window on your browser. That way you will remain logged in and you can receive calls or chat sessions. Don't forget to log out or close your browser if you no longer wish to receive calls or chat sessions.
If you have indicated that you are available, a client will be able to click on the "Talk now" button in your profile. This will immediately initiate a call to the number you have in your profile. You will then be asked if you would like to receive the client call or not. If you accept, the system will initiate the call to the client and put them in contact with you. At the moment the client is connected to you, the billing automatically starts according to the per minute rate you have set in your profile.
Once you are logged in to your account, you can simply click on "My Clients" in the top right of the screen and you will see a history of all your clients, billings and personal notes, so you can keep track of what you discussed with each client. This is important as it will provide you with a quick reference to remember the details of each of the conversations you have had with your clients, and provide them with best service and experience.
You have two options to get paid: by PayPal or by check. You can select your preference in your profile (click on "My Account" under your name in the top right corner, then click on "Receiving Payments" on the left hand side of the screen). We will pay experts "Pay Day" who have a Paypal account every Thursday of each week and Experts who have chosen to be paid by check will be paid the first Thursday of each month. If less than $50 is due to you on a "Pay Day", then we will accumulate the balance for you until it reaches $50 or more which you will then receive according to your preferred payment method on the following "Pay Day".
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